Please see a list of our FAQ'S below. If we haven't answered your question, feel free to message us on the link to the right!


Does the Big Tog bag fit a 16" MacBook?

It sure does! This is one of our most loved features of the bag.


What are your shipping times?

Shipping to the UK normally takes around 1-2 working days, please bare in mind if you make an order late in the day, this will be dispatched the next working day, and then delivered within around 1-2 working days. Shipping outside to Europe usually takes 3-7 working days. Shipping to the USA, Canada or Australia can take up to 14 working days. Please note that during sale periods, shipping may be take longe due to couriers being extra busy. 


It says you don't ship to my country, why?

If this happens to you, let us know straight away! We can add your shipping zone straight away!